Frequently Asked Questions
Everything you need to know about your Kakadu Traders gear.
What materials are Kakadu Traders products made from?
We specialize in rugged, high-quality materials including our signature Microwax treated cotton, premium leather, and heavyweight canvas designed to withstand the toughest outdoor conditions.
How do I care for my wax cotton jacket?
To maintain the water-resistance of your Microwax garment, do not machine wash or dry clean. Simply hose it off with cold water to remove dirt and let it air dry. Re-wax periodically with our specialized Kakadu wax.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-15 business days depending on customs processing.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Please note that certain clearance items may be final sale.
How do I find the right size?
Each product page features a detailed size guide. Since our gear is built for movement and layering, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
Do you offer a warranty on your products?
Yes, we stand by our craftsmanship. Kakadu Traders offers a limited warranty against manufacturing defects in materials and workmanship under normal use.